FAQs

When does the Glow Muse officially launch?

Pre-orders open on June 18. It’s a limited run - first come, first served.

When will I receive my order?

Shipping begins in the second week of August. You’ll get regular email updates from production through delivery so you’re always in the loop.

Why is this a pre-order?

To ensure quality and reduce waste, we’re producing this blush in a small batch made just for our early customers. It’s part of our commitment to thoughtful beauty.

Can I order other products with the blush?

Absolutely, however all items in your order will ship together in August. If you’d like other items sooner, please place a separate order.

Is this blush permanent or limited?

This particular shade is part of a limited pre-order. Once it’s gone, it may not return - so grab it while you can!

How long does my order take to ship to the United States (US) or Canada?

Depending on your location, pre-orders take 5-10 Working Days to the United Kingdom, 10-15 Working Days to the United States and Canada after the official pre-order shipping date.

Regular orders take 5-7 working days to arrive by standard delivery to the US + Canada, and 3-5 working days to arrive by express shipping after the processing time. Rest assured, we'll update you throughout every step of your orders journey across the globe.

How long will my order take to arrive in the United Kingdom (UK)?

Your order will take approximately 3-4 working days to arrive by standard delivery within the UK depending on your location and 1-3 working days express shipping. We'll update you throughout every step of your orders journey across the UK. 

When is the next drop?

You can sign up to our newsletter and follow SKNCLUSIVE on Instagram to be the first to be updated on our next release. 

Will I be able to make changes to or cancel my order once it has been placed? 

Unfortunately, we do not offer exchanges and once your order is placed, it is final. You will not be able to make any changes.

Will I be able to return products once I have received them?

We do not offer returns on personal care goods (such as beauty products).

Which payment methods do you except? 

We accept the following forms of payment via:

American Express (AMEX), Apple Pay, Google Pay, Visa, Mastercard, Maestro, UK Maestro, Visa Business, Visa Credit, Visa Debit and Visa Electron.