How long does my order take to ship to the United States (US) or Canada?
Pre-orders take approximately 1-3 Working Days for processing, and depending on your location, 5-10 Working Days to the United Kingdom, 10-15 Working Days to the United States and Canada.
Regular orders take 5-7 working days to arrive by standard delivery to the US + Canada, and 3-5 working days to arrive by express shipping after the processing time. Rest assured, we'll update you throughout every step of your orders journey across the globe.
How long will my order take to arrive in the United Kingdom (UK)?
Your order will take approximately 3-4 working days to arrive by standard delivery within the UK depending on your location and 1-3 working days express shipping. We'll update you throughout every step of your orders journey across the UK.
When is the next drop?
You can sign up to our newsletter and follow SKNCLUSIVE on Instagram to be the first to be updated on our next drop.
Will I be able to make changes to or cancel my order once it has been placed?
Unfortunately, we do not offer exchanges and once your order is placed, it is final. You will not be able to make any changes.
Will I be able to return products once I have received them?
We do not offer returns on personal care goods (such as beauty products).
Which payment methods do you except?
We accept the following forms of payment via:
American Express (AMEX), Apple Pay, Google Pay, Visa, Mastercard, Maestro, UK Maestro, Visa Business, Visa Credit, Visa Debit and Visa Electron.